A facilities management (FM) tender is a public-sector procurement notice for FM services. It comes in two shapes. Total FM (or Integrated FM) bundles every service, hard and soft, under one contractor who self-delivers or subcontracts. Single-service FM is one contract for one service line: cleaning only, security only, grounds only. Most UK public FM spend still runs through single-service or lightly bundled contracts, not Total FM.
The Institute of Workplace and Facilities Management (IWFM), the UK's professional body for the sector, quotes the ISO definition on its own site: FM is "the organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business." In plainer terms, FM is everything that keeps a building running so the people inside it can do their actual job.
That distinction between Total and single-service is the whole point of this guide. Search "facilities management tender" and most results talk about £50m national contracts. Almost none of them tell an SME which lot is actually reachable. This one does.
UK FM tenders in 2026, the numbers that matter
The lot structure, the framework dates, and the thresholds you need before you bid anything.
RM6232
Facilities Management and Workplace Services
9 lots, 43 suppliers
GCA's (formerly CCS) current FM framework. Split into Total FM (1a/1b/1c), Hard FM (2a/2b/2c) and Soft FM (3a/3b/3c), each value-banded, covering 19 work packages.
gca.gov.ukRM6378
FM and Security Services (replacement)
3 lots: Total / Hard / Soft
GCA's next-generation FM framework, merging FM and security procurement into one vehicle. Sources give differing launch dates, so treat the exact month as approximate.
gca.gov.ukTotal FM lot floor
RM6232 smallest annual value band
£1.5m/yr
The entry point for RM6232's smallest Total FM lot. 50% bigger than the smallest Soft FM band. Structurally sized above most SME reach.
Soft FM lot floor
RM6232 smallest annual value band
£1m/yr
The realistic single-service entry point on the government's own framework. Below this, single-service work runs through Find a Tender and Contracts Finder directly.
£207,720
Find a Tender threshold, sub-central
Inc VAT
Councils, NHS Trusts, schools, universities. Central government: £135,018. Set by PPN 023 under the Procurement Act 2023.
gov.uk PPN 023GCA
Formerly Crown Commercial Service
Renamed 1 Apr 2026
CCS merged with Cabinet Office Central Commercial Teams to become the Government Commercial Agency. Existing contracts and call-offs stay valid under the new name.
gca.gov.uk announcementThis guide covers the umbrella FM tender category. If you already know which single service you deliver, the deep-dive playbooks are faster: cleaning tenders, security tenders, grounds maintenance tenders, waste management tenders, and catering tenders. If tender, contract and framework still blur together, start with tender vs contract vs framework.
What's in this guide¶
- How to find and win a UK FM tender, step by step
- Total FM vs Bundled FM vs single-service tenders (and which one to chase)
- Who buys FM: councils, NHS, universities, MoD, GPA, housing associations, transport bodies
- Where FM tenders are published: Find a Tender, Contracts Finder, framework portals, regional consortia
- How an FM tender scope maps to CleanTender's five soft FM sectors
- The under-£25k reality and framework call-off mechanics
- FAQs
How to win a UK soft FM tender, step by step¶
The complete end-to-end flow inside CleanTender. From sector setup to a submitted soft FM bid in the time it used to take to read a single tender pack.
Eight steps from "never bid public sector" to a complete SQ response on the buyer's portal. First scan is free.
Step 1· 10 minutes
Build your soft FM company profile
Set your sector to soft FM, your service regions, the soft FM sectors you cover (cleaning, security, grounds, waste, catering), sector-specific accreditations, insurance levels, turnover, and operative count, insurance levels, turnover, and operative count. CleanTender uses this to fit-score every live tender against your real capability so you only see the ones you can win.

Profile setup defines what you are bid-ready for Step 2· 5 minutes daily
Open the live soft FM-tender feed
Every UK council, NHS, school, university, MoD, housing-association and central-government soft FM tender, in one feed. Pre-filtered to your sector and geography. No false positives, no manual portal-trawling across FTS, Contracts Finder, and dozens of buyer e-procurement portals.

Live feed of in-scope soft FM tenders, fit-scored Step 3· Daily digest
Get email alerts for new in-scope tenders
New soft FM tenders matching your profile land in your inbox the day they publish. CleanTender batches them into a daily digest so you do not get notification fatigue, and links straight back to the in-app fit score.

Daily alerts for new in-scope tenders Step 4· 30 seconds
Run a fit-score evaluation on a target tender
One click runs a CleanTender Evaluation against the tender pack: scope match, geography fit, scale fit, compliance gap, and a plain-English win probability. Stops you bidding contracts you were never going to win.

Fit-score and win-probability before you commit a weekend Step 5· 1 minute
Spot compliance gaps before you start drafting
CleanTender runs a named compliance check against the tender pack: SSIP accreditation, sector-specific standards (BICSc for cleaning, SIA licensing for security, NPTC for grounds, WAMITAB for waste, FHRS/HACCP for catering), insurance levels, TUPE 2006. Anything missing is flagged before you sink hours into a bid that auto-fails at SQ.

Compliance gaps surfaced before drafting Step 6· 2 minutes generation
Generate a full SQ + method-statement draft
CleanTender drafts a complete Standard Selection Questionnaire response using your profile data and the tender requirements: declaration block, company overview, contract experience, quality, training, COSHH, social value, H&S, insurance schedule. All ten sections, in one pass.

Full SQ draft generated in minutes, not days Step 7· Half a day
Refine, add evidence, and submit
Tune the draft, drop in named referees and certificate numbers, layer your quantified social value commitments, and submit through the buyer's portal. Most users compress a 30-60 hour first bid to 8-12 hours of focused review.
Step 8· Ongoing
Track outcomes and improve
Every bid logs in CleanTender with status, score, and (after standstill) the buyer's feedback. Use the standstill data to tune your next bid. Win rate compounds; first-bid completion is the only thing standing between you and a public-sector revenue line.
Total FM vs Bundled FM vs single-service: which one can you actually win¶
Industry FM consultancies (Expansive FM, RFM Group, Aligned Property, EMC Associates among them) converge on the same three contract models. Know which one a tender notice describes before you spend a weekend on the response.
- Single-service ("best of breed"): the buyer appoints and manages several specialist providers directly. One contract for cleaning, a separate one for security, a separate one for grounds. This is where most SMEs win.
- Bundled FM: the buyer rationalises to three or four similar services under one contractor, usually split into a hard-FM bundle (building fabric, M&E, lifts) and a soft-FM bundle (cleaning, catering, reception, security). Bigger than single-service, still reachable for a mid-sized SME with subcontracting relationships.
- Total FM (TFM) / Integrated FM (IFM): everything under one contractor. Hard and soft, sometimes M&E and capital projects too, self-delivered where possible and subcontracted where not. This is the model behind the headline £50m national deals.
Here's the opinion part. Do not chase Total FM as an SME. It isn't a stretch goal, it's a different business model. Winning a Total FM contract means either self-delivering across five-plus service lines (cleaning, security, grounds, waste, catering, M&E, sometimes capital works) or running a supply chain of subcontractors big enough that a buyer trusts you to manage it. RM6232's own lot structure backs this up with numbers: the smallest Total FM band starts at £1.5m a year, against £1m a year for the smallest Soft FM band. Even the cheapest Total FM door is 50% more expensive to walk through than the Soft FM one.
What you can win is the single-service lot inside a bigger FM framework, or the single-service tender that never gets bundled at all. A council splitting an estate contract into cleaning, grounds and waste lots wants three specialists, not one generalist stretched thin. Bid the lot that matches what you actually deliver. Leave Total FM to the contractors big enough to run a call centre and a subcontractor book.

Who buys facilities management in the UK¶
Seven buyer types generate almost all UK public FM spend. Some run their own frameworks. Most call off national or regional ones.
- Councils. The biggest volume by notice count. Civic buildings, leisure centres, depots, libraries. Most split FM into single-service lots.
- NHS Trusts. Hospital estates, community health buildings. Soft FM (cleaning, catering, portering) is usually procured separately from clinical estates work, and cleaning bids score against the National Standards of Healthcare Cleanliness 2025.
- Universities and further education colleges. Campus-wide estates, often multi-year, multi-service.
- MoD and the Defence Infrastructure Organisation (DIO). DIO manages roughly 1.8% of UK landmass, around 115,000 non-residential buildings and 50,000 houses. Its own organisational structure splits into Hard FM (minor construction, M&E) and Soft FM (cleaning, catering, contracted support) divisions, the same split RM6232 uses.
- Housing associations. Communal areas, estate cleaning, grounds, sometimes bundled with repairs and maintenance.
- Central government estates, via the Government Property Agency (GPA). GPA describes itself on gov.uk as "the largest property holder in government". It doesn't run its own separate FM framework. It buys through GCA vehicles and negotiates with suppliers on departments' behalf, running the Government Hubs Programme alongside its own workplace-services function.
- Transport bodies. Rail, transport authorities and airport-adjacent public bodies running station and depot estates, usually procured regionally.
One thing worth knowing about GPA, because it trips people up. GPA is the orchestrator, not the procurement vehicle. Its own workplace-services catalogue splits into service streams including Workplace Services Delivery, Customer Comfort and Safety, Customer Community and Support, Compliance and Condition, and Customer Security and Response, spanning both hard and soft FM. But the actual notices still publish through GCA frameworks and the standard portals. Don't go looking for a "GPA tender portal". It doesn't exist.
Where UK FM tenders are published¶
FM notices split across the same national portals as every other public-sector tender, plus a set of FM frameworks worth registering with directly, including RM6232 and the regional consortia frameworks run by YPO, ESPO and NEPO.
- Find a Tender (find-tender.service.gov.uk). Above-threshold FM notices from every UK contracting authority. From 1 January 2026 that's £207,720+ (inc VAT) for sub-central buyers, £135,018+ for central government, set by PPN 023.
- Contracts Finder (contractsfinder.service.gov.uk). England's below-threshold notices, from £12,000 (central government) and £30,000 (councils, NHS). Most SME-sized single-service FM work sits here.
- RM6232, Facilities Management and Workplace Services (the current GCA framework, formerly CCS). Nine lots across Total, Hard and Soft FM, each value-banded. 43 approved suppliers, live call-offs running to 8 March 2027. Accessed through the GCA marketplace portal.
- RM6378, Facilities Management and Security Services (the next-generation replacement, merging FM and security procurement). Three lots: Total FM, Hard FM, and Soft FM (cleaning, security, catering, grounds maintenance, waste management). Due to replace RM6232; watch for the award announcement rather than assuming a fixed date.
- YPO. Regional FM and waste-management frameworks used by councils and schools, primarily in Yorkshire and beyond.
- ESPO. The Eastern Shires Purchasing Organisation's own FM framework, used by councils across the East Midlands and East of England.
- NEPO. FM solutions for councils and public bodies in the North East, partnering with ESPO and YPO on shared frameworks.
The GCA rename is worth a beat. Crown Commercial Service became the Government Commercial Agency on 1 April 2026, merging with the Cabinet Office's Central Commercial Teams. If you're reading an FM tender guide, including some competitor tender-portal pages, that still says "CCS" without qualification, it hasn't been updated since April. The frameworks and call-offs themselves are unaffected. Only the name and the bank account details changed.
For what any of this vocabulary actually means, tender vs contract vs framework, and how a call-off differs from a fresh procurement, the tender vs contract vs framework guide covers it in plain English.
How an FM tender's scope lines map to CleanTender's five sectors¶
This isn't CleanTender inventing a five-sector split for marketing reasons. Government classifies soft FM the same way. Both RM6232's Soft FM lots (3a/3b/3c) and RM6378's Soft FM lot describe scope in near-identical language: cleaning, security, catering, grounds maintenance, waste management. DIO's own organisational structure runs the same hard FM / soft FM divide. Five sectors, one government category, verified across two live frameworks and one defence organisation's own org chart.
| FM tender scope line | CleanTender sector | What to look for in the notice |
|---|---|---|
| Cleaning, janitorial, deep clean | Cleaning | CPV 90910000 and variants; BICSc, COSHH references |
| Manned guarding, mobile patrol, CCTV, key holding | Security | CPV 79710000; SIA licensing requirements |
| Grounds maintenance, landscaping, tree work | Grounds | CPV 77310000 / 77340000; NPTC, arboriculture standards |
| Waste collection, recycling, clinical/hazardous waste | Waste | CPV 90510000 / 90520000; WAMITAB, environmental permits |
| Catering, vending, hospitality services | Catering | CPV 55520000 and variants; FHRS, HACCP, GBSF references |
How a bundled or Total FM tender's individual scope lines correspond to CleanTender's five soft FM sectors, matching the Soft FM lot structure used on RM6232 and RM6378.
When you open an FM tender pack, don't skim the title and assume it's not for you. A "Total Facilities Management" or "Integrated FM" title can still contain a soft FM lot, or split into single-service call-offs later in the mobilisation phase. Read the scope of works section, not just the headline.
The under-£25k reality and how a framework call-off actually works¶
Two structural realities catch first-time FM bidders out. Neither one is covered on most tender-portal marketing pages.
First: below the notice floors (£12,000 central government, £30,000 sub-central, both inc VAT under the Procurement Act 2023), FM work doesn't have to appear on a portal at all. A council's contract standing orders typically require three written quotes for anything under that line, sent directly to firms on its supplier list. A single-site grounds contract, one school's window cleaning, a small housing block's communal cleaning; none of it publishes anywhere public. Getting on the quote list beats waiting for an alert.
Second: winning a place on a framework like RM6232, ESPO's Total FM framework, or YPO's FM lots is not the same as winning a contract. A framework is a pre-qualified supplier pool. Being on it means a buyer can call you off directly, without running a fresh competition, for work inside your lot's scope and value band. It does not guarantee any work at all. Some suppliers sit on a framework for a year with zero call-offs because they never chase the mini-competitions that follow. If you win a framework place, budget time to actually bid the call-offs, not just the framework application.
For most SMEs starting out, framework applications for RM6232 or ESPO's Total FM lots are the wrong first move anyway. They take real time to complete, they're competitive on price and capability against national contractors, and the payoff is a call-off opportunity, not a contract. A direct single-service tender on Contracts Finder converts faster. Build two or three of those wins first, then decide whether a framework place is worth the application effort.
Sources¶
Sources
- RM6232: Facilities Management and Workplace Services (GCA, formerly CCS) · 9 lots, 19 work packages, 43 suppliers. Dates 9 June 2022 to 8 March 2027. Total/Hard/Soft FM lot structure, Soft FM = Lots 3a/3b/3c.
- RM6378: Facilities Management and Security Services (GCA, formerly CCS) · Next-generation replacement for RM6232. Three lots: Total FM, Hard FM, Soft FM (cleaning, security, catering, grounds, waste).
- Introducing Government Commercial Agency (GCA) · Official announcement: CCS became GCA on 1 April 2026.
- Government Commercial Agency: what you need to know · Confirms existing CCS contracts and call-offs remain valid post-rename.
- Government Property Agency: about us (gov.uk) · GPA described as the largest property holder in government; delivers corporate real estate and FM services.
- GPA Workplace Services service catalogue · GPA's workplace-services stream breakdown: Workplace Services Delivery, Customer Comfort and Safety, Customer Community and Support, Compliance and Condition, Customer Security and Response.
- IWFM: What is workplace and facilities management? · IWFM's quoted ISO definition of facilities management.
- Defence Infrastructure Organisation (gov.uk organisation page) · Official DIO/MoD organisation page.
- Defence Infrastructure Organisation (Wikipedia) · DIO's Hard FM / Soft FM divisional structure; estate scale (1.8% of UK landmass, 115,000 non-residential buildings, 50,000 houses).
- YPO: Facilities and Waste Management Frameworks · Yorkshire Purchasing Organisation's FM framework hub.
- NEPO: Facilities Management solutions · North East Procurement Organisation FM solutions page.
- ESPO homepage · Eastern Shires Purchasing Organisation; runs FM frameworks used by councils across the East Midlands and East of England.
- PPN 023: 2026 threshold amounts (gov.uk) · 2026 thresholds: £135,018 central government, £207,720 sub-central, both inc VAT, effective 1 January 2026.
- Find a Tender · Above-threshold UK-wide notice portal.
- Contracts Finder · Below-threshold England notice portal.
FAQs
Frequently asked questions
- A facilities management (FM) tender is a public-sector procurement notice for FM services. It can be bundled, where a single contractor delivers all hard and soft FM under one contract (Total FM), or single-service, where one contractor delivers one service line such as cleaning or security. Government's own frameworks, RM6232 and its replacement RM6378, split FM into Total, Hard, and Soft FM lots. The Soft FM lot covers cleaning, security, catering, grounds maintenance and waste management, the same five sectors CleanTender tracks.
- Total FM (also called Integrated FM) puts every FM service, hard and soft, under one contractor who self-delivers or subcontracts specialists. Single-service FM is one contract for one service line, run directly by the buyer alongside separate contracts for its other FM needs. Bundled FM sits in between: three or four similar services grouped under one contractor, often split into a hard-FM bundle and a soft-FM bundle. Most SMEs win single-service contracts. Total FM contracts are sized for national contractors with wide subcontractor networks.
- Usually not. On RM6232, the government's current FM framework, the smallest Total FM lot band starts at £1.5m a year, against £1m a year for the smallest Soft FM band. Winning Total FM work means either self-delivering across five or more service lines or managing a subcontractor supply chain large enough for a buyer to trust with the whole estate. That's a different business to run. The realistic play is a single-service lot, either standalone or inside a larger FM framework that splits soft FM out separately.
- Seven buyer types cover most public FM spend: councils, NHS Trusts, universities and colleges, the MoD via the Defence Infrastructure Organisation (DIO), housing associations, central government estates via the Government Property Agency (GPA), and transport bodies. DIO alone manages around 1.8% of UK landmass and roughly 115,000 non-residential buildings. GPA doesn't run its own tender portal, it buys through GCA (formerly CCS) frameworks and negotiates with suppliers on departments' behalf.
- Above-threshold FM notices (£207,720+ inc VAT for councils, NHS, schools and universities; £135,018+ for central government) publish on Find a Tender. Below-threshold notices publish on Contracts Finder, from £12,000 (central government) and £30,000 (sub-central). FM frameworks worth registering with directly include RM6232 (Facilities Management and Workplace Services, run by the Government Commercial Agency, formerly CCS) and regional consortia frameworks from YPO, ESPO and NEPO.
- RM6232 is the Government Commercial Agency's (formerly Crown Commercial Service) current Facilities Management and Workplace Services framework. It has nine lots, organised as Total FM (1a/1b/1c), Hard FM (2a/2b/2c), and Soft FM (3a/3b/3c), each split by annual contract value band, across 19 work packages and 43 approved suppliers. It runs from 9 June 2022 with awarded call-offs continuing to 8 March 2027. Its replacement, RM6378 (Facilities Management and Security Services), is due to take over but sources give differing launch timelines, so RM6232 is the framework to bid now.
- Crown Commercial Service became the Government Commercial Agency (GCA) on 1 April 2026, merging CCS with the Cabinet Office's Central Commercial Teams. Existing contracts and call-offs under the CCS name remain valid. The only operational change is the name (bank account name changes to GCA, but sort code and account number stay the same). Older content, including some tender-portal marketing pages, still refers to "CCS" without qualification, which is a sign it hasn't been updated since April 2026.
- Only above the notice floors. Under the Procurement Act 2023, central government must publish notifiable contracts worth £12,000+ (inc VAT), and councils and NHS Trusts from £30,000+ (inc VAT). Below those figures, most councils' standing orders require three written quotes sent directly to firms on a supplier list, and the work never touches a public portal. Getting onto that list, by contacting facilities or procurement teams directly, is often faster than waiting for a below-threshold notice to appear.
- They're the five services that make up the Soft FM lot on both RM6232 and its replacement RM6378, government's own FM frameworks. When an FM tender is bundled, its scope of works usually breaks down into these five lines alongside hard FM items like M&E and building fabric. When it's single-service, the tender is just one of the five. CleanTender's five sectors, cleaning, security, grounds, waste and catering, mirror this classification directly, so an FM tender's scope maps cleanly onto whichever sectors you actually deliver.
- The Government Property Agency (GPA) is the executive agency of the Cabinet Office that manages the central government office and warehouse estate, describing itself as the largest property holder in government. It doesn't run a separate FM tender portal. It buys FM services through Government Commercial Agency (formerly CCS) frameworks and negotiates with suppliers on departments' behalf. Its own workplace-services catalogue spans both hard and soft FM streams, but actual notices still publish through Find a Tender, Contracts Finder and the GCA marketplace.