Tender brief
The University's Accommodation, Catering and Events (ACE) service operates a range of essential catering facilities that support students, staff, visitors and commercial activities across the University. To ensure continuity of these critical services, the University supplements its permanent workforce with temporary agency staff during periods of increased demand, seasonal peaks, planned events and where unforeseen staffing shortages arise.
Agency workers are engaged only where the existing permanent workforce is insufficient to meet operational requirements, helping to maintain service continuity, customer experience and contractual commitments. The purpose of this procurement is to establish a Framework Agreement with suitably experienced staffing providers that have the capacity and capability to supply high-quality catering personnel at short notice, as and when required.
The Framework value is indicative and non-committal. This project is looking to establish a new framework agreement with suppliers who have the resource and capacity to work with the University to provide catering staffing resources as and when required.
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