UK Tenders: Live Soft FM Contracts

Bournemouth University (BU) requires the services of a cleaning contractor to ensure its estate is cleaned and serviced to a high standard for the benefit of the students, staff, visitors and affiliates on a 24-hour, 365 days a year basis. BU’s core objectives for the Contract are as follows:  • High-level customer service, and overall high levels of cleanliness across the BU estate • Safety and wellbeing of students, staff, affiliates, and members of the public, as well as all visitors to BU premises  • Prevention of disease and bacterial spread across or throughout BU’s estate  • Minimising changes in Contractor personnel, both operatives and in the contract management team  • Continuity of service including absence cover  • Increasing focus on environmental and social sustainability throughout the supply chain  • Adoption and deployment of technology-based solutions  • Continued innovation and adoption of industry best practice • Cost savings and Value for Money delivered throughout the duration of the Contract  • Appointed Supplier to act as an extension of the BU Estates team and report any accidents, incidences, near misses and estate maintenance defects observed by staff  The contract commencement date is 01 October 2026. The Contract term will be 10 (ten) years but will incorporate a 6 (six) month break clause that the University can choose to invoke at any time, for any reason. This means that the University can choose to end the Contract early, after the 6 (six) month notice period has passed.

Published

7d ago

Bournemouth University ("BU" or the "University") is exploring options for the provision of a co-managed Security Operations Centre (SOC) service to enhance and future-proof its cyber security operations capability. The University is seeking market feedback from experienced Managed Security Service Providers to better understand available service models, implementation approaches, commercial arrangements and indicative costs. BU has invested significantly in its internal cyber security capability and Microsoft security technologies, including Microsoft Sentinel, Microsoft Defender XDR, Entra ID Protection, Security Copilot and related services. The University is now considering how external specialist support could complement its in-house team through a co-managed SOC operating model. The key objectives of a future service are expected to include: - Enhancing monitoring, detection and response capabilities through either 24/7 or out-of-hours SOC coverage. - Improving threat detection, triage, false-positive reduction and incident response effectiveness. - Providing additional specialist expertise, operational resilience and surge capacity during major incidents or periods of heightened risk. - Maintaining and continuously improving detection rules, playbooks, automation and security monitoring capabilities. - Leveraging threat intelligence, sector insight, automation and AI-enabled capabilities to strengthen cyber resilience and operational effectiveness. - Establishing a robust governance, reporting and service management framework with clear responsibilities between BU and the supplier. - Maximising the value of the University's existing Microsoft security investments while minimising the need for additional tooling wherever appropriate. The University wishes to understand how the market can support these objectives, together with the costs, benefits, risks and implementation considerations associated with different service models. Supplier feedback received through this Preliminary Market Engagement exercise will help inform the University's future requirements, budget planning and procurement strategy.

Region

UKK24

Published

10d ago

Bournemouth University ("BU" or the "University") is exploring options for the provision of a co-managed Security Operations Centre (SOC) service to enhance and future-proof its cyber security operations capability. The University is seeking market feedback from experienced Managed Security Service Providers to better understand available service models, implementation approaches, commercial arrangements and indicative costs. BU has invested significantly in its internal cyber security capability and Microsoft security technologies, including Microsoft Sentinel, Microsoft Defender XDR, Entra ID Protection, Security Copilot and related services. The University is now considering how external specialist support could complement its in-house team through a co-managed SOC operating model. The key objectives of a future service are expected to include: - Enhancing monitoring, detection and response capabilities through either 24/7 or out-of-hours SOC coverage. - Improving threat detection, triage, false-positive reduction and incident response effectiveness. - Providing additional specialist expertise, operational resilience and surge capacity during major incidents or periods of heightened risk. - Maintaining and continuously improving detection rules, playbooks, automation and security monitoring capabilities. - Leveraging threat intelligence, sector insight, automation and AI-enabled capabilities to strengthen cyber resilience and operational effectiveness. - Establishing a robust governance, reporting and service management framework with clear responsibilities between BU and the supplier. - Maximising the value of the University's existing Microsoft security investments while minimising the need for additional tooling wherever appropriate. The University wishes to understand how the market can support these objectives, together with the costs, benefits, risks and implementation considerations associated with different service models. Supplier feedback received through this Preliminary Market Engagement exercise will help inform the University's future requirements, budget planning and procurement strategy.

Region

UKK24 - Bournemouth, Christchurch and Poole

Bournemouth University ("BU" or the "University") is exploring options for the provision of a co-managed Security Operations Centre (SOC) service to enhance and future-proof its cyber security operations capability. The University is seeking market feedback from experienced Managed Security Service Providers to better understand available service models, implementation approaches, commercial arrangements and indicative costs. BU has invested significantly in its internal cyber security capability and Microsoft security technologies, including Microsoft Sentinel, Microsoft Defender XDR, Entra ID Protection, Security Copilot and related services. The University is now considering how external specialist support could complement its in-house team through a co-managed SOC operating model. The key objectives of a future service are expected to include: - Enhancing monitoring, detection and response capabilities through either 24/7 or out-of-hours SOC coverage. - Improving threat detection, triage, false-positive reduction and incident response effectiveness. - Providing additional specialist expertise, operational resilience and surge capacity during major incidents or periods of heightened risk. - Maintaining and continuously improving detection rules, playbooks, automation and security monitoring capabilities. - Leveraging threat intelligence, sector insight, automation and AI-enabled capabilities to strengthen cyber resilience and operational effectiveness. - Establishing a robust governance, reporting and service management framework with clear responsibilities between BU and the supplier. - Maximising the value of the University's existing Microsoft security investments while minimising the need for additional tooling wherever appropriate. The University wishes to understand how the market can support these objectives, together with the costs, benefits, risks and implementation considerations associated with different service models. Supplier feedback received through this Preliminary Market Engagement exercise will help inform the University's future requirements, budget planning and procurement strategy.

Region

UKK24 - Bournemouth, Christchurch and Poole