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SECURITY SERVICES ON BEHALF OF HINCKLEY AND BOSWORTH BOROUGH COUNCIL · Hinckley and Bosworth Borough Council

Published 4 September 2026

Tender brief

  • This contract is for the provision of manned security guarding services at the Hinckley Hub and, on an ad-hoc basis, other sites within the borough. Services include:
  • Security and Concierge Duties: Maintain a safe and secure environment while delivering a professional, customer-focused approach to security for all partners within the Hinckley Hub.
  • Customer Care and Meet & Greet: Assist with welcoming and directing visitors, supporting varied visitor needs to ensure a positive experience for all partners and their customers.
  • Ad-hoc Cover: Provide additional security for evening meetings and events as required. Three guards are required to provide the above services during core business hours:
  • Monday to Thursday: 8:30 - 17:00
  • Friday: 8:30 - 16:30 Please note, at the time of tender a variation to one of the guard's working hours has been adjusted to start at 08:00. This is part of a trial period to cover reception for NHS patients. If successful this will either be implemented permanently, or the hours may be extended by 30 minutes for one guard's position.

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